Communication
“Any act by which one person gives to or receives from another person information about that person’s needs, desires, perceptions, knowledge, or affective states. ”
Business Communication
Business Communication is any communication used to promote a product, service, or organization – with the objective of making sale.
Types of Business Communication
There are two types of business communication in an organization:
1. Internal Communication
2. External Communication
1 Internal Communication
Communication within an organization is called Internal Communication.
Under Internal Business Communication types there come;
Upward Communication
Downward Communication
External Communication
Communication with people outside the company is called “external communication”.
this cummunication increse sales volume, public credibility, operational efficiency, and as well company profits.
these commuication skills are the key for the business and its improvement and it was my personal view.