Only 3 Importent Sentences

Today i went to my telephone exchange for some reason.. their i read 3 touching and useful sentences in the romm of their General Manager.

1- Customer directs ur business.
2- Customer Grows ur business.
3- Customer Improves ur business.

It shows that customers Shapes ur business. In my openion every business is all about the care of ur customers.. If ur customers are not satisfied then ur business is all it vain.. Because if u dont have customers to sell ur products then there is no purpose of carrying a business. Because ur products will remain unuseful.. The same thing PTCL is doing that earleir dail up connections were only capable of using internet. but ur telephone remain bussy. By that prblem, the customers were moving towards their local area wired internet..Then by taking feedbacks from their customers thay designed broadband in which customers can use internet as well as phone calls. This thing give PTCL a new business in shape of Broadband Internet.. SO customers plays a vital role in shaping and growing ur business,,,,that what PTCL learned and got a new business...